We see a lot of users getting ignored by Mautic as their data are ‘merged’ and/or ‘deleted’ on the basis of some mistaken criterion.
I now switched off the use of cookies, which seems to help a little, and added our own IPs to the not-to-be-tracked list, which also helps.
However, we’re still seeing a lot of broken data and were wondering if the raw data is kept somewhere and can be run throug the system again to clean up the history.
We see a lot of users getting ignored by Mautic as their data are ‘merged’ and/or ‘deleted’ on the basis of some mistaken criterion.
I now switched off the use of cookies, which seems to help a little, and added our own IPs to the not-to-be-tracked list, which also helps.
However, we’re still seeing a lot of broken data and were wondering if the raw data is kept somewhere and can be run throug the system again to clean up the history.