Location is not set to contact

Product Support Mautic 5 Install/Upgrade Support
1

Your software
My Mautic version is: 5.2.3
My PHP version is: 8.3.19

Your problem
My problem is: I am using GeoLite2 City, the database is being downloaded normally (via cron job everyday), but contacts (identified and anonymos) have no location information

These errors are showing in the log: no infomration related to location.

1 Like
2

Hi! Did you manage to resolve this issue? Contact locations aren’t being recorded in my app. I verified that the cron job runs correctly and downloads the GeoLite2 ciy database. But… I don’t see the location in contacts.
Thanks