Mautic Cache Redis config

Your software
My Mautic version is: 3.3
My PHP version is: 7.3
My Database type and version is: MySql 5.7

Your problem
My problem is: redis configuration.
Trying to configure redis as per documentation

These errors are showing in the log:
php bin/console cache:clear -vvv

// Clearing the cache for the prod environment with debug false

In CacheClearSubscriber.php line 55:

 Failed to clear RedisTagAwareAdapter

Exception trace:
 at /var/www/html/app/bundles/CacheBundle/EventListener/CacheClearSubscriber.php:55
Mautic\CacheBundle\EventListener\CacheClearSubscriber->clear() at /var/www/html/vendor/symfony/http-kernel/CacheClearer/ChainCacheClearer.php:41
Symfony\Component\HttpKernel\CacheClearer\ChainCacheClearer->clear() at /var/www/html/vendor/symfony/framework-bundle/Command/CacheClearCommand.php:111
Symfony\Bundle\FrameworkBundle\Command\CacheClearCommand->execute() at /var/www/html/vendor/symfony/console/Command/Command.php:255
Symfony\Component\Console\Command\Command->run() at /var/www/html/vendor/symfony/console/Application.php:1005
Symfony\Component\Console\Application->doRunCommand() at /var/www/html/vendor/symfony/framework-bundle/Console/Application.php:86
Symfony\Bundle\FrameworkBundle\Console\Application->doRunCommand() at /var/www/html/vendor/symfony/console/Application.php:255
Symfony\Component\Console\Application->doRun() at /var/www/html/vendor/symfony/framework-bundle/Console/Application.php:74
Symfony\Bundle\FrameworkBundle\Console\Application->doRun() at /var/www/html/vendor/symfony/console/Application.php:148
Symfony\Component\Console\Application->run() at /var/www/html/bin/console:43

Steps I have tried to fix the problem:

I’ve tried various connection strings and looked through the symfony docs for dsn settings


I am also trying to setup mautic to use Redis so I figured I would use an old post since there is no solution reply.

Your software
My Mautic version is: 4.1.1
My PHP version is: 7.4
My Database type and version is: MariaDB 10.3

Your problem
My problem is:
I am trying to configure Mautic so that it uses Redis instead of filesystem cache. I installed redis-server package on my system as well as php-redis.

These errors are showing in the log:
[no errors detect in logs]

Steps I have tried to fix the problem:

I have tried to looking into documentation here: and I tried to reverse engineer whats happening (I looked into cache bundle). I also consult Symfony docs to see how to configure a dsn.

I came up with the following configuration I put into app/config/local.php:

'cache_adapter' => 'mautic.cache.adapter.redis',
'cache_adapter_redis'     => array(
        'dsn'     => 'redis://<ip>:<port>/<database-index>',
        'options' => array(
                'lazy'           => false,
                'persistent'     => 0,
                'persistent_id'  => null,
                'timeout'        => 30,
                'read_timeout'   => 0,
                'retry_interval' => 0,
'cache_prefix' => 'pa_',
'cache_lifetime' => 3600

But it does not seem to have any effect. When I am using Mautic and regulary inspecting the contents of redis database there is no entries, meanwhile I can see that cache is being generated on the filesystem. What am I doing wrong?

Any help would be much appreciated.

Regards, M.


This should fixed it Add RedisAdapter from Symfony4 for CacheBundle by kuzmany · Pull Request #10889 · mautic/mautic · GitHub


Hei, i have applied the fix on #10889 and stil lsame problem.
Does anyone have applied succesfully this config redis with mautic and can share the steps and example of the actually working config ?

I would be very interested in seeing a tutorial or being pointed in the right direction to setup Redis to replace the current cache.

Anyone have some experience here ?

I have the same problem here. :slight_smile:

Hi guys, do you have any log? any exception/warning thrown?

@galvani not on my side. There’s just nothing happening.