Your software
My Mautic version is: v3.3.3
My PHP version is: 7.3.26
My Database type and version is: MySQL 8.0.22
Your problem
My problem is:
Mautic is creating multiple leads with same IP upon asset downloaded.
These errors are showing in the log:
Steps I have tried to fix the problem:
joeyk
2
Hi, can you plz check user agent?
Maybe it is a browser / email app, that doesn’t allow cookie usage.
Where to check user agent?
joeyk
4
Sorry, I’m stupid, it’s not visible if the only action is download. Any other action these contacts did? Maybe page visit? If yes, you can look here: