Mautic creating multiple leads with same IP upon asset downloaded

Your software
My Mautic version is: v3.3.3
My PHP version is: 7.3.26
My Database type and version is: MySQL 8.0.22

Your problem
My problem is:
Mautic is creating multiple leads with same IP upon asset downloaded.


Screenshot from 2021-05-18 13-49-19

These errors are showing in the log:

Steps I have tried to fix the problem:

Hi, can you plz check user agent?
Maybe it is a browser / email app, that doesn’t allow cookie usage.

Where to check user agent?

Sorry, I’m stupid, it’s not visible if the only action is download. Any other action these contacts did? Maybe page visit? If yes, you can look here: