Mautic E-mail Bug

Hello dear members

I have a probleme to creat email and build it. It’s not work since installation.

Somebody have an issue.

My Mautic Version 4.0.2

PHP version 7.4.25

Hi,
plz install 4.0.2, as its more stable.
Joey

Hi,
can you plz post a screenshot here that shows why you can’t create an email? What exactly happens?
Joey

This is the Error o have

Journal actuel des erreurs

[2021-11-30 10:39:38] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\DependencyInjection\Exception\EnvNotFoundException: “Environment variable not found: “MAUTIC_CAMPAIGN_USE_SUMMARY”.” at /home/c1738483c/public_html/app/vendor/symfony/dependency-injection/EnvVarProcessor.php line 171 {“exception”:"[object] (Symfony\Component\DependencyInjection\Exception\EnvNotFoundException(code: 0): Environment variable not found: “MAUTIC_CAMPAIGN_USE_SUMMARY”. at /home/c1738483c/public_html/app/vendor/symfony/dependency-injection/EnvVarProcessor.php:171)"}


This is what hapened all time i make email

Okay, and what happens when you click on one of the selections?

if I create the email with the subject and everything and validate, it brings me back here again

Is that a shared hosting?
It seems to me some ajax is blocked.
It is better to use Mautic on a dedicated server.

Joey

No it’s a dedicated Cpanel server

Is it a softaculus install?

You think this could be the cause
I had installed with softaculous before but I also tried with the zip file from the github.

I’m sorry to bother you.