hi jpgiron
The Twilio integration with Mautic works only for SMS. if you want to send whatsapp messages through mautic to Twilio you need a different approach. You should use a webhook action in a campaign that send the the payload to a Twilio endpoint that is intended to handle messages for WhatsApp
the paramters are as follows:
Twilio endpoint for whatsapp messaging:
https://api.twilio.com/2010-04-01/Accounts/xxxxxxxxxxxxxxx/Messages.json
(xxxxxxxxxxxxxxx is your Twilio client id - same one you use in Mautic)
Method is POST
Headers:
autorization: basic twilioclientid:twilioclientsecret (twilio credentials (along with “:”) should be encoded in base64. you can do it here https://www.base64encode.org)
content-type: application/x-www-form-urlencoded
Data
From: your number (whatsapp+number)
To: number of recepient
Body: content of message
all Data fields support mautic tokens for fields (as you can see from screenshot)