Mautic Integration with Twilio to send message to Whatsapp

[josephsinnaco]

@josephsinnaco

/***** Add Support to WhatsApp *****/
        $prefix = '';
        if($number){
            if(strlen($number)>9){
                if(substr($number, 0, 9) === 'whatsapp:'){
                    $prefix = 'whatsapp:';
                    $number = substr($number, 9);
                }
            }
        }
        /***********************************/
        
        $this->client->messages->create(
            $prefix.$this->sanitizeNumber($number),
            [
                'from' => $prefix.$this->sendingPhoneNumber,
                'body' => $content,
            ]
        );

Hi @jpgiron, you should set your ‘From’ number as +15089805226 and not whatsapp:+15089805226. If you applied the code block above, it should automatically prepend the ‘whatsapp:’ prefix to your ‘From’ number.

In our case, we have the same twilio number for sending SMS and sending via WhatsApp. If the Contact’s number has a ‘whatsapp:’ prefixed to it, then the code above will prepend ‘whatsapp:’ to the ‘From’ number and sends via WhatsApp, else, it will use the ‘From’ number as is then sends the message as SMS.