Users of Mautic, I’d love your thoughts on this:
A campaign action can change the stage a contact is in, but if they are already in a higher weighted stage, it will not execute, because you can’t change to a lower weighted stage.
For example if your contact is in Stage B, with a weighting of 50, and the campaign action should move them to Stage A, with a weighting of 25, that isn’t possible.
Would you expect to see a warning about this in the contact activity history if they were in that campaign?
Something like this:
Or would you think that because this is normal behaviour, you should not be alerted that the stage change did not happen?
So it would look something like this:
Currently we show a pretty poor message (Generic Error)
There’s a PR to remove the error entirely, but I’d value your insights as to whether you’d expect to see a notification about this failed action or not.