Mautic Community Forums

unsubcribe campaign

Hi guys!



I have a question related with unsubscribe system.

I have my form and also my landing for the form.



My questions is how to move people that sumbit the form to a stage to not contact them throught a campaign.



I try different option in campaigns but the stage of the contacts don’t change.



Anyone can help me?



Thanks

Hi guys!

I have a question related with unsubscribe system.
I have my form and also my landing for the form.

My questions is how to move people that sumbit the form to a stage to not contact them throught a campaign.

I try different option in campaigns but the stage of the contacts don’t change.

Anyone can help me?

Thanks

So, you implemented an own unsubscribe mechanism which uses the contact stage to categorize it as “do not contact”?

Currently, the stage field cannot be evaluated inside a campaign. You will have to create a segment to work around this.