Mautic Community Forums

Mautic Zoho Integration loses Lead Names

I’ve noticed that since I recently updated from 1.41 to 2.7, any leads that I push across to Zoho CRM using the Zoho plugin lose their Firstname and Lastname, and just show up in Zoho as Unknown. The other fields are going across fine.



I have my mappings setup correctly (or at least I think I do), see screenshot here.



I’ve tried updating the plugins, and clearing the cache, to no avail. No errors in the log either.



Any ideas?



Cheers

Malcolm

I’ve noticed that since I recently updated from 1.41 to 2.7, any leads that I push across to Zoho CRM using the Zoho plugin lose their Firstname and Lastname, and just show up in Zoho as Unknown. The other fields are going across fine.

I have my mappings setup correctly (or at least I think I do), see screenshot here.

I’ve tried updating the plugins, and clearing the cache, to no avail. No errors in the log either.

Any ideas?

Cheers
Malcolm

Ah, nice catch, thanks. Unfortunately no, it’s still happening even after I fix that (and clear the cache again).

Cheers
Malcolm

Looks like this is the same issue https://github.com/mautic/mautic/pull/3816