Zoho Mautic Plugin

Hi!
I installed Mautic a couple of days ago and i configured the Zoho integration plugin.
When someone signsup on a form, it does push the contact to zoho CRM, but whenever a new lead is given up un zoho it never gets to mautic.

Any ideas on what the problem could be?
Is there any extra setup needed?

Thank you in advance!

@jorge rev Mautic support only one way sorry to say.