Multiple Anonymous Leads Generated on Loop

Product Support
1

Hi. I guess this could be a resource/config problem on my server or just the fact that I’m testing from my home with lead and admin using same public IP (Testing the lead interaction on a virtual machine).



Some times when the lead tries to access a landing page or download an assets browser gets stuck on a loop and after that multiple anonymous leads appears on Mautic. (about 1000!).



This is the web server error log

Code:
[Sun Feb 15 11:13:58 2015] [warn] [client 190.141.89.31] mod_fcgid: stderr: PHP Warning: curl_setopt_array(): CURLOPT_FOLLOWLOCATION cannot be activated when an open_basedir is set in /var/www/vhosts/httpdocs/mautic/vendor/joomla/http/src/Transport/Curl.php on line 155 [Sun Feb 15 11:17:28 2015] [warn] [client 190.141.89.31] mod_fcgid: stderr: PHP Fatal error: Maximum execution time of 60 seconds exceeded in /var/www/vhosts/httpdocs/mautic/vendor/doctrine/orm/lib/Doctrine/ORM/UnitOfWork.php on line 521 [Sun Feb 15 11:20:13 2015] [warn] [client 190.141.89.31] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server [Sun Feb 15 11:20:13 2015] [error] [client 190.141.89.31] Premature end of script headers: index.php [Sun Feb 15 11:23:35 2015] [warn] [client 190.141.89.31] mod_fcgid: stderr: PHP Fatal error: Maximum execution time of 60 seconds exceeded in /var/www/vhosts/httpdocs/mautic/vendor/doctrine/orm/lib/Doctrine/ORM/UnitOfWork.php on line 686, referer: https://bitechpanama.com:2096/cpsess4794489490/3rdparty/roundcube/?_task=mail&_action=show&_uid=1966&_mbox=INBOX&_safe=1&_caps=pdf%3D1%2Cflash%3D1%2Ctif%3D0

Is there something I can change to avoid this? Thanks!
2

Hi. I guess this could be a resource/config problem on my server or just the fact that I’m testing from my home with lead and admin using same public IP (Testing the lead interaction on a virtual machine).

Some times when the lead tries to access a landing page or download an assets browser gets stuck on a loop and after that multiple anonymous leads appears on Mautic. (about 1000!).

This is the web server error log

[Sun Feb 15 11:13:58 2015] [warn] [client 190.141.89.31] mod_fcgid: stderr: PHP Warning: curl_setopt_array(): CURLOPT_FOLLOWLOCATION cannot be activated when an open_basedir is set in /var/www/vhosts/httpdocs/mautic/vendor/joomla/http/src/Transport/Curl.php on line 155 [Sun Feb 15 11:17:28 2015] [warn] [client 190.141.89.31] mod_fcgid: stderr: PHP Fatal error: Maximum execution time of 60 seconds exceeded in /var/www/vhosts/httpdocs/mautic/vendor/doctrine/orm/lib/Doctrine/ORM/UnitOfWork.php on line 521 [Sun Feb 15 11:20:13 2015] [warn] [client 190.141.89.31] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server [Sun Feb 15 11:20:13 2015] [error] [client 190.141.89.31] Premature end of script headers: index.php [Sun Feb 15 11:23:35 2015] [warn] [client 190.141.89.31] mod_fcgid: stderr: PHP Fatal error: Maximum execution time of 60 seconds exceeded in /var/www/vhosts/httpdocs/mautic/vendor/doctrine/orm/lib/Doctrine/ORM/UnitOfWork.php on line 686, referer: https://bitechpanama.com:2096/cpsess4794489490/3rdparty/roundcube/?_task=mail&_action=show&_uid=1966&_mbox=INBOX&_safe=1&_caps=pdf%3D1%2Cflash%3D1%2Ctif%3D0

Is there something I can change to avoid this? Thanks!

3

That is definitely a bug. Is it reproducible? If so, can you create an issue at https://github.com/mautic/mautic/issues with the exact steps you use to reproduce the problem so we can figure out the cause and get a fix in there? Also include what browser and OS you are using.

Thanks!
Alan

4

Is not always but I’ll try to see if I can reproduce it.

My OS is Debian but the virtual machine has Windows 7. Both using chrome. If I found more about it I’ll post it in github.

Thanks.