Hi. Not sure if this is a configuration error from my part… I created a form, an email, two pages and a lead list in order to test this scenario:
- An anonymous lead lands on a squeeze page (first page) with a form to capture email address
- When lead submits form, new lead is stored in the list and an email is sent to his address.
- Lead is redirected to a thank you page (second page).
The campaign configuration starts when the lead submits the form and ends by sending the email. The lead is stored by an action in the configuration of the form and redirection is also configured in the form.
When user lands on squeeze page I see in ‘Mautic Leads Management Page’ that an anonymous user is there identified by IP Address. When user submits form I can also see that the lead now is identified by email address and history reveals all the steps.
The problem is that if a take another computer inside my local network (but using same public IP address via a router) and visit the squeeze page, instead of identify that new computer as a new anonymous lead, that visit is registered as part of the history of the previously stored lead. If I submit the form in that computer with other email, mautic just update the previous lead.
I was using https and thought it might be something related to cookies but I then test the same scenario on plain http with a beta3 installation and had the same experience. (btw, in the configuration page there is an option to “Set cookie as secure”, if I change it to YES, configuration is never stored)
Is this normal, could be a configuration error, a bug? Thanks for any help.