My contacts automatically add themselves to no contact event type

[xuzo]

Your software
Mautic 3.02
My PHP version is:7.23

Your problem
My contacts automatically add themselves to no contact event type

This is a simple segment email, I click on send, and it shows as sending, but then all contact become “no contact” with little orange icon, and nothing sends…

I tried to delete the contacts and recreated segment and email 3 times , to no avail!

I says this when I click no Icon:

Communication bounced for this channel.

However, I can send single smtp email tests no problem, this is for a yahoo account. The email addresses are all valid, they are my addresses, the Yahoo sending address works, I can send from yahoo mail no problem.

[joeyk]

Hi, need more info!
Your smtp sending method:
How you process bounces:
Thx

[xuzo]

I set my bounces to my other account, cause it works but not sure, maybe I have it all wrong?

I’ve got sending configured with Yahoo, but the bounces configured with m Gsuite account, because not sure how to configure bounces with Yahoo?

[joeyk]

Sorry, I don’t deal with this type of bounce management, someone who is expert in this should answer.