Mautic Community Forums

New to campaigns

Hi,



I’m new to building campaigns. I created a lead list, a form, an email and a campaign.

The campaign should be triggered when the form is filled in and submitted.

But after the form is being filled in, the lead apears but is not a member of the lead list.

And I don’t really understand the meaning of the “Lead sources” in the campaign builder, because my lead is not yet a member of any source.



Can somebody explain how this should be done?



Kind regards,

Joost van 't Zand

Hi,

I’m new to building campaigns. I created a lead list, a form, an email and a campaign.
The campaign should be triggered when the form is filled in and submitted.
But after the form is being filled in, the lead apears but is not a member of the lead list.
And I don’t really understand the meaning of the “Lead sources” in the campaign builder, because my lead is not yet a member of any source.

Can somebody explain how this should be done?

Kind regards,
Joost van 't Zand

You’ll want to use the lead source “campaign form”, and your form should be of the “campaign type”.

Step 1: Create a “new campaign form”
Step 2: create a campaign with “lead source: campaign form”

That’ll set you on the right track

Oke, I recreated my form. Just to be sure.
After signing up I do have results in the form. So the form works.

My lead is added, but still not added to the lead list.
How can I make that happen?

can you send a screenshot of your campaign configuration?

Hereby the campaign I created:

Oke, I’ve found the solution.
It’s the php script running via crontab in the background that triggers the campaign.

I did not configure the script:
php /path/to/mautic/app/console mautic:campaigns:trigger --env=prod