No Mails being sent through campaigns

Product Support
1

Hello,



I created a lead, a list, an email and a campaign.

There are two actions, one adds a tag to the lead, the other one should send an email.

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The tag is being added to the leads - but no email is being sent.



I can send a test mail in the mail configuration. And all connections in/out are successfull.

What could be the problem?



Thanks, Chris

2

Hello,

I created a lead, a list, an email and a campaign.
There are two actions, one adds a tag to the lead, the other one should send an email.


The tag is being added to the leads - but no email is being sent.

I can send a test mail in the mail configuration. And all connections in/out are successfull.
What could be the problem?

Thanks, Chris

3
  1. Any errors in the server logs and the Mautic logs (in the app/logs folder)?
  2. Do you use the immediate or the queue sends?