Mautic Community Forums

Override "Do Not Contact"

Are there any known methods to override a “Do Not Contact” without database modification? A possible scenario is a user accidentally unsubscribes, then emails the company to re-subscribe.

Are there any known methods to override a “Do Not Contact” without database modification? A possible scenario is a user accidentally unsubscribes, then emails the company to re-subscribe.

I did find this - https://github.com/mautic/mautic/issues/323

It allows for a resubscribe. However, it’s not a perfect solution if you just want to resubscribe to allow for future list emails to be sent.