Mautic Community Forums

Problem in Tag applying campaign based on Data in Multi inputs field

Your software
My Mautic version is:2.15.3
My PHP version is:

Your problem
My problem is: I have many contacts which belog to multiple industries. I wanted to apply tags industry tag on each contact via automation.

Custom Field type: Multiple select

Sample data in that fields:

  1. Finance
  2. Manfacturer
  3. Textile
  4. Cement

To achieve this, i have created one custom fields as multiple data entry in one field and then i have update the industries in that multiple fields via csv file.

As i wanted to apply certain tags based on data in that fields. I have created one campaign and provide tag against each industry in that fields.

These errors are showing in the log:
My problem is that campaign is not applying tags based on data in that fields.

For example
Contact A belong to “finance, cement” so apply two tags: finance, cement
Contact B belong to " Manfacture, finance, textile" so apply three tags.

Steps I have tried to fix the problem: