Problem with Dynamic Web Content

Product Support
1

Your software
My Mautic version is: 4.1.2
My PHP version is: 7.4
My Database type and version is: MySQL 5.7

Your problem
My problem is: Created a filter-based dynamic content section. Set the filter to First name not empty.

Embed in the webpage:

Hello! Thank you for taking the time to respond to our invitation. We look forward to speaking with you.

mtc.js is already being loaded.

Dynamic content never shows my name (I have my contact identified in Mautic for testing).

These errors are showing in the log: none.

Steps I have tried to fix the problem: reviewed logs, ensured mtc.js is being loaded and not throwing console errors.

2

Can you try and update to 4.2 and see if this is resolved?

3

Hello @tobsowo. No it doesnt seem to work after an upgrade to 4.2. The dynamic web content still doesn’t seem trigger.