Scheduled Broadcasts didn’t send the mail after published

Product Support
1

Your software
My Mautic version is: 4.4.4
My PHP version is: 7.4

TestQA
TestQA1251×85 13.3 KB

Your problem
My problem is:

I have scheduled a brodcast email at 4:00 PM and its published on same time.
But , The emails are still in pending state. No emails were sent.

After sending this emails manually , Its working well and sents email successfully.
The issue is happening with the Broadcast emails.
No releted errors are in logs.

Could you please help me with this.

Thanks in advance.

2

Plz watch this.

Probably you don’t have the broadcast cron turned on.

1 Like
3

Thanks for the reply joey,

I have setup the broadcast cron already ,

/var/www/html/mautic-rc/bin/console mautic:broadcasts:send

For more investigation on this issue , I have run this cron manually and I am facing some issues while executing it.

Below is the errors while executing the cron manually,

AbstractMySQLDriver.php line 79:

An exception occurred while executing ‘SELECT e0_.id AS id_0, e0_.name AS name_1, e0_.type AS type_2,
e0_.repeatable AS repeatable_3, e0_.delta AS delta_4, e0_.properties AS properties_5, e0_.category_i
d AS category_id_6 FROM em_points e0_ WHERE e0_.is_published = ? AND (e0_.publish_down IS NULL OR e0_
.publish_down >= ?) AND (e0_.publish_up IS NULL OR e0_.publish_up <= ?) AND e0_.type = ?’ with params
[1, “2022-12-12 14:29:20”, “2022-12-12 14:29:20”, “email.send”]:

SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘e0_.repeatable’ in ‘field list’

Could you please help me with this.

Thanks in advance.