Mautic Community Forums

Segment (broadcast) email stopped adding Contacts from Segment

Hi:

I have a segment (broadcast) email. For the past few weeks, when adding new contacts to the segment, the email would update w/the new contacts as pending/to be sent so I could send the email to them. This past week it just suddenly stopped updating the contacts. If I manually add a contact to the segment, the email no longer picks up the contact.

All of the Cron jobs are running but I don’t think a Cron job handles this, or does one of them?

Any idea what might have caused this behavior?

Thanks,
Bob H.

Looks like this is a bug fixed in 2.13.0: https://github.com/mautic/mautic/pull/5697

I have deleted some Contacts that we’re previously queued so bug descr. matches my issue.