Your software
My Mautic version is: 3.0
My PHP version is: 7.4.3
My Database type and version is:
My problem is: Hi guys I have been searching google and the forum for several hours for a solution.
I don’t understand why when I create a segment it doesn’t find any tags.
It seems to be a cron problem.
But the cron is set as your guide.
Can I ask for some help?
Hi, there are many setup guides, I created this one:
Make sure you are using /bin/ instead of /app/ if you are on 3.0+
joey thank you for your reply.
I have installed mautic with version 7.4 of php.
I don’t have cpanel on this server.
I have run the configuration but nothing, my segments are empty=(
Hi,
Great we are getting closer.
Thx,
J
Hi Joeyk,
List item yes I put manually enter the command in SSH in /etc/crontab
List item is correct man =)
is correct php /var… I have directory php7.4 
Hi - The following may help. I resolved a cron issue posted in another thread. Read extract below.
Hi Joey,
I’m checking the crons but noticed that on your webpage you use singular terms for segment and broadcast:
/bin/console mautic:segment:update
/bin/console mautic:broadcast:send
Mautic Documentation shows plural terms for segment and broadcast:
/bin/console mautic:segments:update
/bin/console mautic:broadcasts:send
Which set are correct?
UPDATE
I ran the cron with the settings suggested on your webpage
/bin/console mautic:segment:update
/bin/console mautic:broadcast:send
Campaign and Segment emails are being received now. I think that Mautic Doc may need to be updated to reflect the correct cron settings.
Also I think that the memory errors have stopped. I’ll monitor and can update later. All good for now.
Thanks for your all your help with this.
Hi,
What is the output of this command?
php /var/www/html/mautic/bin/console mautic:segment:update
Plz run it in ssh as a command.
?
Sorry man my installer in /var/www/mautic
So your segment is not being rebuilt, because you have a general SQL error…
