Segments: "# Contacts" Not Updating?

Product Support
1

Hi,



I deleted a contact from the “Contacts”, and then I ran the “mautic:segments:update” cron job but when I go under the “Segments” page I still see the number count under the “# Contacts” column is still showing the wrong number of contacts.



Shouldn’t the “# Contacts” value get updated?



Thank you!

2

Hi,

I deleted a contact from the “Contacts”, and then I ran the “mautic:segments:update” cron job but when I go under the “Segments” page I still see the number count under the “# Contacts” column is still showing the wrong number of contacts.

Shouldn’t the “# Contacts” value get updated?

Thank you!

3

I see the issue now and it relates to my other post below.

https://www.mautic.org/community/index.php/6461-campaigns-deleted-contact-still-shows

The reason it still shows the user is because the phantom “IP address” user that still remains in the “Campaigns > Contacts” tab page still belongs to the segment and then shows the wrong # of contacts in the “Segments” page .