Mautic Community Forums

Segments not updating?

Hi, please can somebody help me on my first steps?

I have put “test user” tag on 3 of my contacts. Then went to Contact Segments, created a new one with filter tags->including->“test user”. Then published the segmet and saved.

But it doesn’t update. In the #contacts column in Contact Segments, the number of users is still “No Contacts” for that segment!

What I’m doing wrong?

Hi, please can somebody help me on my first steps?
I have put “test user” tag on 3 of my contacts. Then went to Contact Segments, created a new one with filter tags->including->“test user”. Then published the segmet and saved.
But it doesn’t update. In the #contacts column in Contact Segments, the number of users is still “No Contacts” for that segment!
What I’m doing wrong?

@ernexto have you set up Cron jobs for segment update