Send e-mails error on campaigns

Product Support
1

Your software
My Mautic version is: 4.6
My PHP version is: 7.4.33
My Database type and version is: 8.0.32

Your problem
My problem is: I create the campaigns but the emails are not sent.

Even though we insert everything into the correct campaign segments, be it contacts and campaign activation triggers, the emails are not sent.

Has anyone experienced this error? Can you help me?

These errors are showing in the log: Don’t show errors on log.

Steps I have tried to fix the problem: Redo campaigns and upload contacts several times.

2

Are your cron jobs configured for the user mautic is installed with? (The linux php user).

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Try running the php manually and see if mails are sent.

sudo php /home/www.yoursite.com/public_html/bin/console mautic:segments:update

sudo php /home/www.yoursite.com/public_html/bin/console mautic:campaigns:update

sudo php /home/www.yoursite.com/public_html/bin/console mautic:campaigns:trigger