Sending in Progress Forever

Product Support
1

i’m tryng to send and email throught Mautic service, but its not workig, the massage Sending in Progress stays forever



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2

i’m tryng to send and email throught Mautic service, but its not workig, the massage Sending in Progress stays forever

3

Hi Tagplus:

If you’re comfortable with trying this, let’s see if there’s some javascript error happening on the page. Before you send the email, using Chrome or Firefox right click on the page and open the debugging tools, which will allow you to review the ajax requests sent from the app.

Here’s a little guide on how to do it:
http://stackoverflow.com/questions/4939172/in-chrome-how-can-i-see-what-ajax-requests-are-being-made

Make sure you do this before sending the email, then watch as the request goes out. Click on it and it’ll show you more details in the tab. If there’s an error happening you should be able to see it in the response.

We can also try checking error logs to see if they have any errors that happen as well.