Mautic Community Forums

Set Delay or Pause to Campaign?

Hi,

I try to promote my products A,B,C,D in a main campagn (each week one product). If someone opened an email, I send him follow ups to this product. Some days or sometimes 2 weeks. Is it possible to pause the campaign for this time?



The setup could be:



mail promoting product A

If customer opened email -> send follow up day 1, day 2, day 3 -> (after follow up ends) send mail promoting product B

if customer does not open -> send mail promoting pruduct B



I tried to built it, but I cannot connact one email with 2 actions. Any other solution?



Picture of my setup/idea



https://db.tt/FutBIxVjhu

Hi,
I try to promote my products A,B,C,D in a main campagn (each week one product). If someone opened an email, I send him follow ups to this product. Some days or sometimes 2 weeks. Is it possible to pause the campaign for this time?

The setup could be:

mail promoting product A
If customer opened email -> send follow up day 1, day 2, day 3 -> (after follow up ends) send mail promoting product B
if customer does not open -> send mail promoting pruduct B

I tried to built it, but I cannot connact one email with 2 actions. Any other solution?

Picture of my setup/idea

https://db.tt/FutBIxVjhu