Your software
My Mautic version is: 2.5.1
My PHP version is: 7.0.33
Your problem
My problem is: The dashboard works fine until I try to add contacts.
If I click quick add I can fill out the form but submit never completes. If I use the +new option the form just never loads.
These errors are showing in the log (My domain is masked for privacy reasons):
[2019-10-10 00:09:58] mautic.ERROR: PHP Error: Maximum execution time of 30 seconds exceeded - in file /home/admin/domains/domain.com/public_htm$
[2019-10-10 00:09:58] mautic.ERROR: Symfony\Component\Debug\Exception\FatalErrorException: Error: Maximum execution time of 30 seconds exceeded - in $
[2019-10-10 00:09:58] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalErrorException: "Error: Maximum execution time o$
[2019-10-10 10:13:10] mautic.ERROR: PHP Error: Maximum execution time of 30 seconds exceeded - in file /home/admin/domains/domain.com/public_htm$
[2019-10-10 10:13:10] mautic.ERROR: Symfony\Component\Debug\Exception\FatalErrorException: Error: Maximum execution time of 30 seconds exceeded - in $
[2019-10-10 10:13:10] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalErrorException: "Error: Maximum execution time o$
[2019-10-10 11:37:03] mautic.ERROR: PHP Error: Maximum execution time of 30 seconds exceeded - in file /home/admin/domains/domain.com/public_htm$
[2019-10-10 11:37:03] mautic.ERROR: Symfony\Component\Debug\Exception\FatalErrorException: Error: Maximum execution time of 30 seconds exceeded - in $
[2019-10-10 11:37:03] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalErrorException: "Error: Maximum execution time o$
[2019-10-10 12:02:17] mautic.ERROR: PHP Error: Maximum execution time of 30 seconds exceeded - in file /home/admin/domains/domain.com/public_htm$
[2019-10-10 12:02:17] mautic.ERROR: Symfony\Component\Debug\Exception\FatalErrorException: Error: Maximum execution time of 30 seconds exceeded - in $
[2019-10-10 12:02:17] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalErrorException: "Error: Maximum execution time o$
Steps I have tried to fix the problem:
- Cleared the cache
- Downgraded PHP from PHP7.2
- Enabled Opcache
- Doubled PHP memory limit to 256mb
- Read all forum posts on this topic and scoured the web for solutions.
- Read the Mautic Docs
- Searched the internet - found several people who are frustrated but no solutions.
Iād appreciate if anyone has some solutions to share from their experience with Mautic.