Slow Dashboard 30+ seconds delay

Your software
My Mautic version is: 2.5.1
My PHP version is: 7.0.33

Your problem
My problem is: The dashboard works fine until I try to add contacts.

If I click quick add I can fill out the form but submit never completes. If I use the +new option the form just never loads.

These errors are showing in the log (My domain is masked for privacy reasons):

[2019-10-10 00:09:58] mautic.ERROR: PHP Error: Maximum execution time of 30 seconds exceeded - in file /home/admin/domains/domain.com/public_htm$
[2019-10-10 00:09:58] mautic.ERROR: Symfony\Component\Debug\Exception\FatalErrorException: Error: Maximum execution time of 30 seconds exceeded - in $
[2019-10-10 00:09:58] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalErrorException: "Error: Maximum execution time o$
[2019-10-10 10:13:10] mautic.ERROR: PHP Error: Maximum execution time of 30 seconds exceeded - in file /home/admin/domains/domain.com/public_htm$
[2019-10-10 10:13:10] mautic.ERROR: Symfony\Component\Debug\Exception\FatalErrorException: Error: Maximum execution time of 30 seconds exceeded - in $
[2019-10-10 10:13:10] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalErrorException: "Error: Maximum execution time o$
[2019-10-10 11:37:03] mautic.ERROR: PHP Error: Maximum execution time of 30 seconds exceeded - in file /home/admin/domains/domain.com/public_htm$
[2019-10-10 11:37:03] mautic.ERROR: Symfony\Component\Debug\Exception\FatalErrorException: Error: Maximum execution time of 30 seconds exceeded - in $
[2019-10-10 11:37:03] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalErrorException: "Error: Maximum execution time o$
[2019-10-10 12:02:17] mautic.ERROR: PHP Error: Maximum execution time of 30 seconds exceeded - in file /home/admin/domains/domain.com/public_htm$
[2019-10-10 12:02:17] mautic.ERROR: Symfony\Component\Debug\Exception\FatalErrorException: Error: Maximum execution time of 30 seconds exceeded - in $
[2019-10-10 12:02:17] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalErrorException: "Error: Maximum execution time o$

Steps I have tried to fix the problem:

  • Cleared the cache
  • Downgraded PHP from PHP7.2
  • Enabled Opcache
  • Doubled PHP memory limit to 256mb
  • Read all forum posts on this topic and scoured the web for solutions.
  • Read the Mautic Docs
  • Searched the internet - found several people who are frustrated but no solutions.

I’d appreciate if anyone has some solutions to share from their experience with Mautic.

Typo on the Mautic Version it was 2.15.1

Upgrading to 2.15.3 :nerd_face:

Hmm, the issue went away after upgrading. Must have been a bug. Sub 3Seconds loading times are back.

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