Space in

Product Support
1

Your software
My Mautic version is: 6.0.8.
My PHP version is: 8.3.38.3.300

Hello, small annoying bug that didn’t happened in Mautic 4 nor Mautic 5.

Sometimes in my email builder, there is a space between 2 words, then when the campaign is sent this space disappear.

Example :

  • in the builder : “this is an example”
  • in the sent email : “this is anexample”

It happens also with some words where I put a link on it, but not always.

2

Hello ?

No one has any idea ?

3

I think it has to do with link, or bold or italic and eventually some copied paste text but I can’t source the bug since a text in an email can change many times according to feedbacks and stuff.

4

I had to add manually " " wher the issue was located to ensure the space between words.

It’s ok if this work, but having this extra issue requires more tests that I did had to do before.

5

or adding “&nbsp” manually in the code…

6

Hi, adding   is a valid temporary workaround, but normal spaces should not disappear. To identify where this happens, could you please provide one minimal reproducible example?

Please include:

  1. The exact HTML fragment from the email builder, especially around the missing space. For example, whether the text looks like:

    this is <a href="...">an</a> example

  2. The HTML source of the received message, using “Show original” / “View source” in the mail client.

  3. Whether the space is already missing in the Mautic preview, or only in the delivered email.

  4. The email client where the problem is visible.

This distinction is important: if the space exists in the raw delivered HTML, the issue is likely client-side rendering or CSS. If it is missing from the raw message, it points to the builder or email-rendering pipeline.

Please also test the same minimal HTML snippet on a clean current 7.2 installation. Version 6.0.8 no longer receives normal bug fixes, so a confirmed reproduction on a supported version is needed before this can be investigated as a core issue.

Once we have the smallest failing HTML example, it should be possible to create a focused GitHub issue rather than relying on &nbsp; throughout the template.