SuiteCRM - Mautic - Actual Situation

General Discussion
21

does anyone having strange behaviour during import from Sugar CRM ?

I have 1467 contacts to import and I got this message from ssh after doing:
php bin/console mautic:integration:fetchleads --integration=Sugarcrm --limit=1000 --env=prod

Capture-Mautic

Result not all contacts were imported.

22

we get best Solution to connect mautic with Suitecrm from Mautic Integration Plugin for SuiteCRM | Auto Sync Tool

23

Hi. Iā€™ve done some digging and Iā€™ve not been able to find any references at all in Github. Much appreciated if you can share a link.

24

I have it working 100% now. Mautic 5 introduces a new problem. The plugin stops functioning. I have a fix: Push/Pull To/from Integration Fails with SugarCRM Plugin Version 5+ Ā· Issue #13796 Ā· mautic/mautic Ā· GitHub

The push back to suitecrm of point changes, still continues to be a problem with the plugin. However, I have a workaround where I use a Mautic webhook and Iā€™ve coded a custom SuiteCRM API endpoint to accept the Mautic webhook and update the related contacts points in SuiteCRM. This same logic could be used to push back any changes from Mautic to SuiteCRM for fields where you want Mautic to override SuiteCRM. So for the most part, including SuiteCRM 8, it works perfectly.

1 Like
25

I just put together a guide and video of how to integrate SuiteCRM and Mautic using the plugin.

https://igosalesandmarketing.com/suitecrm-mautic-integration-tutorial-how-to-sync-suitecrm-with-marketing-automation/

3 Likes
26

Thank you for sharing.

27

I updateted an Mautic 5.1.0 to 5.1.1 and tryed to connect as @pstevens showed in youtube video.
Without an / behind the URL IĀ“ve got an 500er Error.
With the / behind the URL, no IĀ“ve got an 404 Error at SuiteCRM:

127.0.0.1 - - [19/Oct/2024:22:38:39 +0200] "GET //service/v4_1/rest.php?method=login&input_type=JSON&response_type=JSON&rest
_data=%7B%22user_auth%22%3A%7B%22user_name%22%3A%22admin%22%2C%22password%22%3A%22c2c3bd560e1c92437e06635122799b4a%22%2C%22v
ersion%22%3A%221%22%7D%2C%22application_name%22%3A%22Mautic%22%2C%22name_value_list%22%3A%5B%5D%2C%22method%22%3A%22login%22
%2C%22input_type%22%3A%22JSON%22%2C%22response_type%22%3A%22JSON%22%7D HTTP/1.1" 404 2743 "-" "GuzzleHttp/7"

and a not very informative error at Mautic:

unknown error when requesting the access token

I tryed a couple of times, but I canĀ“t find my mistake. Do you have a hint for me?

Thanks in advance

Marco

29

Sounds like your using the wrong connection method. You need to select the community edition of SugarCRM, there is no access token requried for this method.