Mautic Community Forums

SuiteCRM and Mautic

Hi all,



I’m trying to connect SuiteCRM with Mautic using the SugarCRM plugin (SuiteCRM is a fork of it), but there is something that doesn’t work.

For example: not able to pull contacts and companies from SuiteCRM to Mautic or send activity to SuiteCRM.



Is there someone who is using SuiteCRM with bidirectional features and how?



Thanks in advance for sharing your support.

Hi all,

I’m trying to connect SuiteCRM with Mautic using the SugarCRM plugin (SuiteCRM is a fork of it), but there is something that doesn’t work.
For example: not able to pull contacts and companies from SuiteCRM to Mautic or send activity to SuiteCRM.

Is there someone who is using SuiteCRM with bidirectional features and how?

Thanks in advance for sharing your support.

Do you set the cronjobs to pull from Suitecrm?

Yes, I use both these:

mautic:integration:fetchleads --integration=Sugarcrm
mautic:integration:fetchleads --fetch-all --integration=Sugarcrm

And I always receive:
Command to fetch contacts from integration
Fetch contacts command is starting

Fetching contacts…

0 contacts were updated and 0 contacts were created

Fetching companies
Fetch companies command is starting

0 companies were updated and 0 companies were created

SugarCRM/SuiteCRM integration unfortunately stopped working in 2.10 and later: https://github.com/mautic/mautic/issues/4956

Please +1 on GitHub so that anyone from the project or release managers gets attention of it.

Thanks PeterTL, I think SuiteCRM in a good open source crm to be integrated with Mautic.