Trigger errors plus some

Product Support
1

Your software
My Mautic version is: latest
My PHP version is: 7.4
My Database type and version is: MySQL/Maria

Your problem
My problem is: I’m not sure what’s going on with the cron for triggering campaigns. It’s set correctly. The dashboard says a lead is added, yet there is no data.

These errors are showing in the log:

[2023-06-20 23:42:03] mautic.NOTICE: Symfony\Component\Console\Exception\RuntimeException: Too many arguments, expected arguments “command”. (uncaught exception) at /home/theeatma/mococarpetcleaning.com/mautmail/vendor/symfony/console/Input/ArgvInput.php line 172 while running console command mautic:campaigns:trigger {“hostname”:“cpl21.main-hosting.eu”,“pid”:11296}
[2023-06-20 23:42:03] mautic.WARNING: Command mautic:campaigns:trigger exited with status code 1 {“hostname”:“cpl21.main-hosting.eu”,“pid”:11296}
[2023-06-20 23:44:02] mautic.NOTICE: Symfony\Component\Console\Exception\RuntimeException: Too many arguments, expected arguments “command”. (uncaught exception) at /home/theeatma/mococarpetcleaning.com/mautmail/vendor/symfony/console/Input/ArgvInput.php line 172 while running console command mautic:campaigns:trigger {“hostname”:“cpl21.main-hosting.eu”,“pid”:41400}
[2023-06-20 23:44:02] mautic.WARNING: Command mautic:campaigns:trigger exited with status code 1 {“hostname”:“cpl21.main-hosting.eu”,“pid”:41400}
[2023-06-20 23:45:03] mautic.NOTICE: RuntimeException: An integration must be specified (uncaught exception) at /home/theeatma/mococarpetcleaning.com/mautmail/app/bundles/PluginBundle/Command/FetchLeadsCommand.php line 85 while running console command mautic:integration:fetchleads {“hostname”:“cpl21.main-hosting.eu”,“pid”:6360}
[2023-06-20 23:45:03] mautic.WARNING: Command mautic:integration:fetchleads exited with status code 1 {“hostname”:“cpl21.main-hosting.eu”,“pid”:6360}
[2023-06-20 23:46:02] mautic.NOTICE: Symfony\Component\Console\Exception\RuntimeException: Too many arguments, expected arguments “command”. (uncaught exception) at /home/theeatma/mococarpetcleaning.com/mautmail/vendor/symfony/console/Input/ArgvInput.php line 172 while running console command mautic:campaigns:trigger {“hostname”:“cpl21.main-hosting.eu”,“pid”:23618}
[2023-06-20 23:46:02] mautic.WARNING: Command mautic:campaigns:trigger exited with status code 1 {“hostname”:“cpl21.main-hosting.eu”,“pid”:23618}
[2023-06-20 23:48:03] mautic.NOTICE: Symfony\Component\Console\Exception\RuntimeException: Too many arguments, expected arguments “command”. (uncaught exception) at /home/theeatma/mococarpetcleaning.com/mautmail/vendor/symfony/console/Input/ArgvInput.php line 172 while running console command mautic:campaigns:trigger {“hostname”:“cpl21.main-hosting.eu”,“pid”:621}
[2023-06-20 23:48:03] mautic.WARNING: Command mautic:campaigns:trigger exited with status code 1 {“hostname”:“cpl21.main-hosting.eu”,“pid”:621}
[2023-06-20 23:50:03] mautic.NOTICE: RuntimeException: An integration must be specified (uncaught exception) at /home/theeatma/mococarpetcleaning.com/mautmail/app/bundles/PluginBundle/Command/FetchLeadsCommand.php line 85 while running console command mautic:integration:fetchleads {“hostname”:“cpl21.main-hosting.eu”,“pid”:24969}
[2023-06-20 23:50:03] mautic.WARNING: Command mautic:integration:fetchleads exited with status code 1 {“hostname”:“cpl21.main-hosting.eu”,“pid”:24969}
[2023-06-20 23:50:03] mautic.NOTICE: Symfony\Component\Console\Exception\RuntimeException: Too many arguments, expected arguments “command”. (uncaught exception) at /home/theeatma/mococarpetcleaning.com/mautmail/vendor/symfony/console/Input/ArgvInput.php line 172 while running console command mautic:campaigns:trigger {“hostname”:“cpl21.main-hosting.eu”,“pid”:25083}
[2023-06-20 23:50:03] mautic.WARNING: Command mautic:campaigns:trigger exited with status code 1 {“hostname”:“cpl21.main-hosting.eu”,“pid”:25083}
[2023-06-20 23:52:02] mautic.NOTICE: Symfony\Component\Console\Exception\RuntimeException: Too many arguments, expected arguments “command”. (uncaught exception) at /home/theeatma/mococarpetcleaning.com/mautmail/vendor/symfony/console/Input/ArgvInput.php line 172 while running console command mautic:campaigns:trigger {“hostname”:“cpl21.main-hosting.eu”,“pid”:48665}
[2023-06-20 23:52:02] mautic.WARNING: Command mautic:campaigns:trigger exited with status code 1 {“hostname”:“cpl21.main-hosting.eu”,“pid”:48665}
[2023-06-20 23:54:03] mautic.NOTICE: Symfony\Component\Console\Exception\RuntimeException: Too many arguments, expected arguments “command”. (uncaught exception) at /home/theeatma/mococarpetcleaning.com/mautmail/vendor/symfony/console/Input/ArgvInput.php line 172 while running console command mautic:campaigns:trigger {“hostname”:“cpl21.main-hosting.eu”,“pid”:24396}
[2023-06-20 23:54:03] mautic.WARNING: Command mautic:campaigns:trigger exited with status code 1 {“hostname”:“cpl21.main-hosting.eu”,“pid”:24396}
[2023-06-20 23:55:02] mautic.NOTICE: RuntimeException: An integration must be specified (uncaught exception) at /home/theeatma/mococarpetcleaning.com/mautmail/app/bundles/PluginBundle/Command/FetchLeadsCommand.php line 85 while running console command mautic:integration:fetchleads {“hostname”:“cpl21.main-hosting.eu”,“pid”:35453}
[2023-06-20 23:55:02] mautic.WARNING: Command mautic:integration:fetchleads exited with status code 1 {“hostname”:“cpl21.main-hosting.eu”,“pid”:35453}
[2023-06-20 23:56:03] mautic.NOTICE: Symfony\Component\Console\Exception\RuntimeException: Too many arguments, expected arguments “command”. (uncaught exception) at /home/theeatma/mococarpetcleaning.com/mautmail/vendor/symfony/console/Input/ArgvInput.php line 172 while running console command mautic:campaigns:trigger {“hostname”:“cpl21.main-hosting.eu”,“pid”:979}
[2023-06-20 23:56:03] mautic.WARNING: Command mautic:campaigns:trigger exited with status code 1 {“hostname”:“cpl21.main-hosting.eu”,“pid”:979}
[2023-06-20 23:58:02] mautic.NOTICE: Symfony\Component\Console\Exception\RuntimeException: Too many arguments, expected arguments “command”. (uncaught exception) at /home/theeatma/mococarpetcleaning.com/mautmail/vendor/symfony/console/Input/ArgvInput.php line 172 while running console command mautic:campaigns:trigger {“hostname”:“cpl21.main-hosting.eu”,“pid”:25703}
[2023-06-20 23:58:02] mautic.WARNING: Command mautic:campaigns:trigger exited with status code 1 {“hostname”:“cpl21.main-hosting.eu”,“pid”:25703}
Steps I have tried to fix the problem:
Changing the times on cronjob and clearing the mautic cache. I should also mention that I am using mautic integration with fluent forms on a WordPress site, but this doesn’t seem to be related to that.

Any help will be greatly appreciated! Gratitude

2

Based on the logs you provided, it seems that there are a few potential issues with your Mautic setup and campaign triggering. Here are some steps you can take to troubleshoot and resolve the problem:

  1. Verify Cronjob Configuration:
  • Check the configuration of the cronjob responsible for triggering Mautic campaigns. Ensure that the timing is set correctly and matches your desired schedule.
  • Double-check the command being executed by the cronjob to trigger the campaigns. Make sure it is accurate and includes any necessary arguments or options.
  1. Check Command Syntax and Arguments:
  • Review the syntax of the command being executed by the cronjob. Compare it with the documentation or recommended format for triggering Mautic campaigns.
  • Pay close attention to any arguments or options being passed to the command. Make sure they are specified correctly and match the expected format.
  1. Verify Integration Configuration:
  • Check the integration configuration within Mautic for any errors or misconfigurations. Specifically, review the Fluent Forms integration settings to ensure they are properly set up and connected.
  • Verify that the integration between Mautic and Fluent Forms is functioning correctly. Test the integration by submitting a form on your WordPress site and confirming that the data is successfully captured and processed in Mautic.
  1. Clear Mautic Cache:
  • Clearing the Mautic cache can help resolve various issues, including potential caching conflicts that may affect campaign triggering. Clear the Mautic cache using the appropriate method for your installation (e.g., via the Mautic UI or command-line interface).
  1. Update Mautic and Plugins:
  • Ensure that you are using the latest version of Mautic and any relevant plugins or extensions, including the Fluent Forms integration plugin. Update them if newer versions are available, as this can often address known issues and bugs.
  1. Monitor Error Logs:
  • Continuously monitor the Mautic error logs for any new entries related to the campaign-triggering issue. Pay attention to any specific error messages or exceptions that might provide additional clues about the root cause.

Remember to create backups of your Mautic installation and database before making any significant changes, as this will allow you to revert back to a stable state if needed.

3

I appreciate your response, but I also ran it through chatgpt and still haven’t resolved it. Any other specific suggestions?