Hi, I’ve tried everything to try and get campaign emails to send out, been banging my head off a wall all weekend. Just installed lastest version at hostgator, don’t see any error message anywhere, all other ways of sending emails in mautic work except campaigns, even though it says action was triggered and executed nothing is getting sent out?
Ok so we’ve done the following
-we have amazon SES as email provider, and we’ve tested it multiple ways, i.e in configuration page test, also sending via a segment list functionality, we’ve sent manual emails to individual test contacts, all emails work and are delivered. BUT not able to send via campaign action.
-YES we’ve checked and rechecked cron dozens of times and executed commands in SSH shell to confirm they’re running, we can see everything working correctly everywhere, we’ve compared it to the hosted free version of mautic install and everything is updating and working properly, but no campaign emails sent.
- we have a point added action in addition to email send action, we can see points added as expected, but no campaign emails sent, even though it says on campaign actions page the action was completed 100%, and also under contacts we see that the action was executed according to what the user interface says, but there’s no emails in campaigns going out?
-We’ve check all logs, mautic error log, html raw logs, but we don’t see any errors