Mautic Community Forums

Twilio Unsubscribes/Bounces

In the language templates there’s wording for:

Code:
mautic.lead.list.filter.dnc_bounced_sms="Bounced - SMS" mautic.lead.list.filter.dnc_unsubscribed_sms="Unsubscribed - SMS"

How does one pull this up through the reports or logs?

I can see the unsubscribe in Twilio's dashboard, but when I view the contact on Mautic, the last history entry was the text message sending.

Is there a cron, similarly to the 'Fetch and Process Monitored Email' to process bounces - that works for SMS?

In the language templates there’s wording for:

mautic.lead.list.filter.dnc_bounced_sms="Bounced - SMS" mautic.lead.list.filter.dnc_unsubscribed_sms="Unsubscribed - SMS"

How does one pull this up through the reports or logs?

I can see the unsubscribe in Twilio’s dashboard, but when I view the contact on Mautic, the last history entry was the text message sending.

Is there a cron, similarly to the ‘Fetch and Process Monitored Email’ to process bounces - that works for SMS?