Mautic Community Forums

UNABLE TO CONNECT TO ELASTIC EMAIL SMTP

Hello,



Am new to mautic.



I found Amazon SES very complex so I decided to use Elastic Email (one of the other option listed in mautic) but am unable to connect to Elastic Email.



I entered my Elastic Email as my Username and the API key as the Password, Here is the response I got after I clicked on test connection:



Connection could not be established with host smtp.elasticemail.com [Connection timed out #110] Log data: ++ Starting Swift_SmtpTransport !! Connection could not be established with host smtp.elasticemail.com [Connection timed out #110] (code: 0)

++ Starting Swift_SmtpTransport !! Connection could not be established with host smtp.elasticemail.com [Connection timed out #110] (code: 0)



Someone should help me out please.



Regards

Hello,

Am new to mautic.

I found Amazon SES very complex so I decided to use Elastic Email (one of the other option listed in mautic) but am unable to connect to Elastic Email.

I entered my Elastic Email as my Username and the API key as the Password, Here is the response I got after I clicked on test connection:

Connection could not be established with host smtp.elasticemail.com [Connection timed out #110] Log data: ++ Starting Swift_SmtpTransport !! Connection could not be established with host smtp.elasticemail.com [Connection timed out #110] (code: 0)
++ Starting Swift_SmtpTransport !! Connection could not be established with host smtp.elasticemail.com [Connection timed out #110] (code: 0)

Someone should help me out please.

Regards