Elastic email problem

Product Support
1

I can not connect to the Elastic email server, this error appears, can anyone help me?


Code:
Connection could not be established with host smtp.elasticemail.com [Connection timed out #110] Log data: ++ Starting MauticEmailBundleSwiftmailerTransportElasticemailTransport !! Connection could not be established with host smtp.elasticemail.com [Connection timed out #110] (code: 0) ++ Starting MauticEmailBundleSwiftmailerTransportElasticemailTransport !! Connection could not be established with host smtp.elasticemail.com [Connection timed out #110] (code: 0)
2

I can not connect to the Elastic email server, this error appears, can anyone help me?

Connection could not be established with host smtp.elasticemail.com [Connection timed out #110] Log data: ++ Starting MauticEmailBundleSwiftmailerTransportElasticemailTransport !! Connection could not be established with host smtp.elasticemail.com [Connection timed out #110] (code: 0) ++ Starting MauticEmailBundleSwiftmailerTransportElasticemailTransport !! Connection could not be established with host smtp.elasticemail.com [Connection timed out #110] (code: 0)

3

For me Elastic Emails is working. Sometimes hosts can block outgoing SMTP connections I heard. I’d ask your host if that’s the case in your case.

4

Get your webhost to unblock smtp.elasticemail.com and port 2525. It will fix this issue. Same problem for me too.

5

same here.

6

I have same issue. how do i fix it please

7

Same issues on Nexcess. It seems they suddenly started blocking port 567.
You can:

  1. Use port test tool (like this one) to check if your provider is blocking the SMTP port you’re using
  2. Use some of the alternative ports listed here: https://help.elasticemail.com/en/articles/2370422-how-to-configure-mautic-with-elastic-email