Mautic Community Forums

Unsubscribe not working in self hosted

Hi,



I’ve installed Mautic in my private server, but the unsubscribe link in emails not working, i’ve tested html email by adding {unsubscribe_url} and the builder by draging it to the footer of the tempate both not working. i’ve tried the version hosted in mautic server and it’s working.



Screenshot



Thanks

Hi,

I’ve installed Mautic in my private server, but the unsubscribe link in emails not working, i’ve tested html email by adding {unsubscribe_url} and the builder by draging it to the footer of the tempate both not working. i’ve tried the version hosted in mautic server and it’s working.

Screenshot

Thanks

Yes I have the same problem. I get this on the end user’s email

Please click a false="" hef="Unsubscribe if you do not wish to receive emails from us

Regards

Check if the problem is the same

https://github.com/mautic/mautic/issues/531

I am also facing the same problem as unsubscribe is not working in my hosted mautic. url is opening but contacts are not adding in the unsubscribe segment.