Mautic Community Forums

Unsubscribe Footer Not Working

The unsubscribe footer for our emails is not working. We are hosting the service at mautic - not sure if that is relevant or not. In any case, when a lead clicks on the “unsubscribe” link, they are not removed from our email list. Please help!

The unsubscribe footer for our emails is not working. We are hosting the service at mautic - not sure if that is relevant or not. In any case, when a lead clicks on the “unsubscribe” link, they are not removed from our email list. Please help!