"Upcoming Emails" widget at Dashboard shows old emails

Product Support
1

Your software
My Mautic version is: 2.15.1
My PHP version is: 7.0 with PHP-FPM

My problem is: “Upcoming Emails” widget at Dashboard shows old emails even if the system is sending new emails. Why that happens??

These errors are showing in the log: Not in log

Steps I have tried to fix the problem:
I executed:

php console mautic:maintenance:cleanup --days-old=263

Since the old emails showed at the widget are older than that, but they are still been showed at the Dashboard

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as if they will be send on the future even if the date showed there is by last year.

How could I fix that?

Thanks in advance for your support on this matter.

DanielR

2 Likes
2

Hi @tecnotronico! Welcome to the forums!

  1. A couple of things, have you tried clearing the cache?
  2. Do you see any errors in your browser console (e.g. Chrome developer tools?)
3

Hi Ruth,

  1. Yes, keeps the same
  2. No errors just some warnings

Please note that the data is been showed at the page (not a javascript or css problem) is more a fail of the database/widget or something like that

4

I have the same issue

I have email set to send immediately and not queue them if it would make a differece?

5

Hi,

I’ve got the same problem.

The only way I’ve found to remove those old “upcoming emails” was to simply delete the campaign that was triggering them.
Maybe before deleting it do a screenshot of the campaign stats if you wish to keep them…

6

I have no campaigns enabled - in one of them, I have used email channel, is thats the reason of getting seen in ‘upcoming email’ widget ?