Update from 4.12 to 4.13 fails with ZIP archive could not be found

Product Support Mautic 4 Install/Upgrade Support
1

Your software
My PHP version is : PHP 8.3.6 (cli)
My MariaDB version is : mariadb Ver 15.1 Distrib 10.6.18-MariaDB

Updating/Installing Errors
I am: Updating
Upgrading via: Command Line

Your problem
My problem is :

I can’t update to Mautic 5 yet as it does not support Postmark yet. So for now I want to update to the latest 4 version, which is currently 4.4.13. So i tried the following:

I downloaded the latest 4.X release:

wget https://github.com/mautic/mautic/releases/download/4.4.13/4.4.13-update.zip

I then tried to apply the update via CLI, using the --update-package flag like so:

sudo -u www-data php /var/www/html/mautic/bin/console mautic:update:apply --update-package=/home/ubuntu/4.4.13-update.zip

Then it prompts: “Are you sure you wish to update Mautic to the latest version?”

I entered: yes

Then it returns: The ZIP archive could not be found.

Even though the path to the ZIP is correct.

Any ideas on how to solve? Thanks!

2

Hi,

did you get it?

If not, I’ve done this actually.

With this

wget https://github.com/mautic/mautic/releases/download/4.4.13/4.4.13-update.zip

you’ve downloaded it into the Mautic folder directly.

So you’ve to apply the update only with:

php bin/console mautic:update:apply --update-package=4.4.13-update.zip

This worked out two times (separate installations).

The downloaded file will be deleted automatically.

Best,
Georg