Update from 4.12 to 4.13 fails with ZIP archive could not be found

Product Support Mautic 4 Install/Upgrade Support
1

Your software
My PHP version is : PHP 8.3.6 (cli)
My MariaDB version is : mariadb Ver 15.1 Distrib 10.6.18-MariaDB

Updating/Installing Errors
I am: Updating
Upgrading via: Command Line

Your problem
My problem is :

I can’t update to Mautic 5 yet as it does not support Postmark yet. So for now I want to update to the latest 4 version, which is currently 4.4.13. So i tried the following:

I downloaded the latest 4.X release:

wget https://github.com/mautic/mautic/releases/download/4.4.13/4.4.13-update.zip

I then tried to apply the update via CLI, using the --update-package flag like so:

sudo -u www-data php /var/www/html/mautic/bin/console mautic:update:apply --update-package=/home/ubuntu/4.4.13-update.zip

Then it prompts: “Are you sure you wish to update Mautic to the latest version?”

I entered: yes

Then it returns: The ZIP archive could not be found.

Even though the path to the ZIP is correct.

Any ideas on how to solve? Thanks!

2

Hi,

did you get it?

If not, I’ve done this actually.

With this

wget https://github.com/mautic/mautic/releases/download/4.4.13/4.4.13-update.zip

you’ve downloaded it into the Mautic folder directly.

So you’ve to apply the update only with:

php bin/console mautic:update:apply --update-package=4.4.13-update.zip

This worked out two times (separate installations).

The downloaded file will be deleted automatically.

Best,
Georg

5

Mautic 4 not support php 8.3 version only 8.0

For upgrade to latest is good idea step by step

update to 5.1.1 version

wget https://github.com/mautic/mautic/releases/download/5.1.1/5.1.1-update.zip

sudo -u www-data php bin/console mautic:update:apply --update-package=5.1.1-update.zip

sudo -u www-data php bin/console mautic:update:apply --finish

install php 8.2

apt install php8.2-{apcu,fpm,cli,curl,mysql,mailparse,gd,mbstring,imagick,bcmath,zip,tidy,soap,intl,xml,imap,redis,opcache}

change nginx setting for change php version

mv /etc/php/8.0/cli/conf.d/60-custom.ini /etc/php/8.2/cli/conf.d/60-custom.ini

mv /etc/php/8.0/fpm/conf.d/60-custom.ini /etc/php/8.2/fpm/conf.d/60-custom.ini

sudo sed -i ‘s/php8.0-fpm/php8.2-fpm/g’ /etc/nginx/sites-enabled/*

del old php 8.0

apt purge php8.0*

update to 5.2.8 version

wget https://github.com/mautic/mautic/releases/download/5.2.8/5.2.8-update.zip

sudo -u www-data php bin/console mautic:update:apply --update-package=5.2.8-update.zip

sudo -u www-data php bin/console mautic:update:apply --finish

mv /etc/php/8.2/cli/conf.d/60-custom.ini /etc/php/8.3/cli/conf.d/60-custom.ini
mv /etc/php/8.2/fpm/conf.d/60-custom.ini /etc/php/8.3/fpm/conf.d/60-custom.ini
sudo sed -i ‘s/php8.2-fpm/php8.3-fpm/g’ /etc/nginx/sites-enabled/*

del old php 8.2
apt purge php8.2*

If need amazon plugin

you can install with

cd /var/www/mautic/plugins

git clone GitHub - pm-pmaas/etailors_amazon_ses: Amazon SES Mailer Plugin for Mautic AmazonSesBundle

wget https://github.com/pm-pmaas/etailors_amazon_ses/archive/refs/heads/main.zip

sudo -u www-data php /var/www/mautic/bin/console cache:clear

sudo -u www-data php /var/www/mautic/bin/console mautic:plugins:install

sudo -u www-data php /var/www/mautic/bin/console cache:clear

don’t forget del row on the crontab contains mautic:email:send - it not supported in the 5 and later