Mautic Community Forums

Upgrade 2.6 avatar path problems

I am getting a missing image error on all pages where the avatar.png should appear.



Why is it adding https://i2.wp.com/ to the beginning of the path and adding an additional path string too. It should only have /marketing but now has /marketing/marketing/



https://i2.wp.com/www.mydomain.com/marketing/marketing/media/images/avatar.png?ssl=1

I am getting a missing image error on all pages where the avatar.png should appear.

Why is it adding https://i2.wp.com/ to the beginning of the path and adding an additional path string too. It should only have /marketing but now has /marketing/marketing/

https://i2.wp.com/www.mydomain.com/marketing/marketing/media/images/avatar.png?ssl=1

Having the same error here, have you found the solution?

have you checked the Path Properly and image must be there

Image is in the right place - the URL is created dynamically and adding extra path values and a new domain.

Can I edit the template for the header and contact areas or is this a known bug?

This is the actual path…
https://www.mydomain.com/marketing/media/images/avatar.png?ssl=1

and the image is there to as I tried it in the browser.

This is the URL being generated and this is for the avatar in the header next to the logged in users name and avatar locations in the contact record.

It also seems that the paths for images used in Email Templates is buggy… All images in the Email Builder, if creating a new one from a Template, have missing images. The file system view too does not load any images…

Are these bugs or has my upgrade to 2.6 been unsuccessful

more info on this on the Mautic GitHub issues section