Mautic Community Forums

User action no tracked

Hi Team! I have issue: clicks in emails not added to lead.

I see that I have tracked clicks in my “email segment” record.

But I can’t see which user clicked , I only see on lead page that user opened email but no clicks.

I haven’t errors in logs.

Mautic v2.2.1

Hi Team! I have issue: clicks in emails not added to lead.
I see that I have tracked clicks in my “email segment” record.
But I can’t see which user clicked , I only see on lead page that user opened email but no clicks.
I haven’t errors in logs.
Mautic v2.2.1

Looks I understood you are also tracking browser cookies. Is it right?
So if user is not unique - then you will not track Page Click for this lead.