Mautic Community Forums

Tracking clicks from Mass Send email

I ran my first Mass Send last week and the Email now shows 1000 opens and 63 clicks.



The landing page is a standard page in my Concrete5 website (rather than a Mautic Landing Page) with a tracking pixel in the footer and an embedded Mautic form.



In the Leads List the clicks seem to be showing up as new leads rather than associating with the correct leads from the mailing list. Should I expect them to link up or have I missed something?

I ran my first Mass Send last week and the Email now shows 1000 opens and 63 clicks.

The landing page is a standard page in my Concrete5 website (rather than a Mautic Landing Page) with a tracking pixel in the footer and an embedded Mautic form.

In the Leads List the clicks seem to be showing up as new leads rather than associating with the correct leads from the mailing list. Should I expect them to link up or have I missed something?

A simple question…

Should clicks on Mass Send email types register against the lead that clicked the email?

It should work. If it doesn’t take a look if it hasn’t been already reported as a bug at https://github.com/mautic/mautic/issues. If it hasn’t create a new issue and describe the steps to reproduce.

OK, looks like a bug that’s been found and resolved. https://github.com/mautic/mautic/issues/1246

Is there any way of digging the clicks out of the database and adding them back to leads manually?