/var/www/html/mautic/app/../media/files Unwritable

Your software
My Mautic version is:4.4.0
My PHP version is: 8.0.20
My Database type and version is: 10.3.34-MariaDB-0ubuntu0.20.04.1

Your problem
My problem is: /var/www/html/mautic/app/…/media/files Unwritable

These errors are showing in the log:

Hey there,

This means that the directory cannot be written to by Mautic. You will have problems with uploading files if you do not address it.

Please have a look at the documentation: File ownership and permissions | Mautic and/or pass along to your server admin.

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thanks alot rcheesley
i followed the documentation from the url you put and the problem solved

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