vtiger integration problem

3rd Party Addons
1

Hello;



I’ve got Mautic 1.2.2 installed and and I am trying to get the vtiger integration working.

I have provided the necessary fields in the vtiger integration setup, and I get a popup window stating that authorization was successful; however, the following error message appears in red at the top of the authorization form.

Quote:
Could not connect to resource: crm.somertech.com/webservice.php?operation=describe&elementType=Leads
https://onedrive.live.com/redir?resid=AE7895CB7961FCAD!21610&authkey=!AAUMUMfUVjkLt8M&v=3&ithint=photo%2cpng

I assume that this is referring to the vTiger Webservice.

Wondering if anyone else has encountered this issue with their attempts to integrate with vTiger? Is there a possible issue with the Vtiger Webservice not working correctly, or is the source of this issue with Mautic?

somertech
2

Hello;

I’ve got Mautic 1.2.2 installed and and I am trying to get the vtiger integration working.
I have provided the necessary fields in the vtiger integration setup, and I get a popup window stating that authorization was successful; however, the following error message appears in red at the top of the authorization form.

https://onedrive.live.com/redir?resid=AE7895CB7961FCAD!21610&authkey=!AAUMUMfUVjkLt8M&v=3&ithint=photo%2Cpng

I assume that this is referring to the vTiger Webservice.

Wondering if anyone else has encountered this issue with their attempts to integrate with vTiger? Is there a possible issue with the Vtiger Webservice not working correctly, or is the source of this issue with Mautic?

somertech

1 Like
3

SOLVED

By experimenting with the Integration for SugarCRM, I was able to determine that I simply wasn’t using the correct formatting for the vtiger webservice URL.

I was using the Base URL for my vtiger installation instead of an explicit declaration including the path to the webservice script.

For anyone else’s benefit, the correct formatting of URL path seems to be as follows:
http://yourdomain.com/webservice.php

Hope this helps someone else, as apparently it wasn’t that obvious to me. :slight_smile:

4

It’s great you solved it! Would you mind write a docs about VTiger integration which would help others to configure it faster than by trial and error? I’m trying to do so with some Mautic plugins here:

https://github.com/mautic/documentation/pull/21

If you’d be willing to help, let me know. I can help you get started with documentation writing.

5

esocpecz
Yes, I would be willing. I have moved from vTiger to SuiteCRM as my preferred CRM but I have both working currently.

I created a brief write up on suiteCRM integration in the the suite forums…
https://suitecrm.com/forum/suitecrm-7-0-discussion/8059-mautic-integration-mautic-1-2-4-and-suitecrm-7-5-1

6

That’s awesome! My pull request for documenting the integrations/plugins was merged. You can find it in the docs menu:

https://www.mautic.org/docs/plugins/index.html

I also prepared a tutorial about how to contribute to Mautic docs without the git knowledge if you get a chance to contribute to the official docs:

https://github.com/mautic/documentation#how-to-contribute-to-the-docs

7

I updated to mautic 1.3.0 and I canno’t see the plugins, when I clic in the plugins button nothing happen.
In the log appear this
[2016-03-01 16:31:06] mautic.WARNING: PHP Warning: require(/home/compre23/public_html/zatrez.com/marketing/app/cache/prod/doctrine/orm/Proxies/__CG__MauticPluginBundleEntityPlugin.php): failed to open stream: No such file or directory - in file /home/compre23/public_html/zatrez.com/marketing/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 207 [] []

8

can you help me out

That, How vTiger contacts can sync in mautic and vice a versa?

What i need , People who are added to Vtiger should get added to Mautic and Vice Versa.

Thanks in advance

Kishan Kumawat

9

It is not possible, contacts added to vtiger don’t sync with mautic, just one direction and it is from mautic to vtiger.

10

@jd26 BY CUSTOMISE PLGUIN ALSO IT COULD NOT POSSIBLE ?

11

I don’t know, but somebody help us, is not posible integrate vtiger with mautic, I used the advice mentioned here about use webservice.php in url, but still is not working.