Product Support

Mautic 7 Install / Upgrade Support Mautic 3 - Install/Upgrade Support Need help installing or migrating to Mautic 3? Post your questions here. Please ensure that you use the post template. Mautic 4 Install/Upgrade Support This category is specifically for issues with installing or upgrading to Mautic 4. Mautic 5 Install/Upgrade Support This category is for getting help with Mautic 5 installations and upgrades. Docker support Please use this category if your questions are specifically related to using the official Mautic Docker image. Mautic 6 Install/Upgrade Support This category is for getting help with Mautic 6 installations and upgrades.

Topic	Replies	Views	Activity
About the Support forum Product Support	1	3512	January 25, 2021
What’s the Preferred Way to Disable (Most) Caching in Mautic 7 for a Test Instance? Mautic 7 Install / Upgrade Support	1	4	March 18, 2026
Mautic 7 Logos & Favicon: From Inline SVG to File-Based Assets — What Changed? Mautic 7 Install / Upgrade Support	1	6	March 17, 2026
Email opening tracking data error Mautic 6 Install/Upgrade Support	0	7	March 17, 2026
Mautic 7 Cache Clear: Why Is It So Fast and Silent? Mautic 7 Install / Upgrade Support	1	4	March 16, 2026
Mautic's inconsistent recipients for a campaign with to, cc, and bcc emails Product Support	0	5	March 16, 2026
A small guide to send mails using doctrine for queue in Mautic 5 Product Support	43	1998	March 15, 2026
Broadcast email stopped after sending exactly 8000 emails Docker support	0	9	March 13, 2026
Mautic Bounce Handling Issue with Mautic 6.0.6 and AWS SES + AWS SNS Product Support	3	92	March 13, 2026
Custom unsubscribe page will not loaded Product Support	4	524	March 13, 2026
Process Email queue Mautic 6 Install/Upgrade Support	3	23	March 13, 2026
Mautic Upgrade Issue: M6.0.3 → M7.0.1 Fails with SQL Error and 500 Internal Server Errors Mautic 7 Install / Upgrade Support	3	30	March 12, 2026
Mautic 6.0.2 to 6.0.3 Update Can’t DROP INDEX `mtc_company_match` Error Mautic 6 Install/Upgrade Support	11	248	March 12, 2026
Possible Mautic M6 → M6 and M6 → M7 Upgrade Issue Related to Database Table Prefixes Mautic 7 Install / Upgrade Support	0	13	March 11, 2026
Mautic 7.0.1 works on my side Mautic 7 Install / Upgrade Support	11	101	March 11, 2026
Mautic 7 installation error: “The directory must be writable” (PHP 8.4) – Missing var/logs folder Product Support	3	41	March 10, 2026
Installation issue with mautic on cPanel Product Support	4	40	March 7, 2026
How can check and connect mautic database connection? Docker support	1	18	March 7, 2026
Email campaign not tracking opens Mautic 6 Install/Upgrade Support	5	76	March 5, 2026
How to change to Composer based Mautic 7.x? Mautic 7 Install / Upgrade Support	4	43	March 3, 2026
Web-based Upgrade Mautic 7 Install / Upgrade Support	4	66	February 26, 2026
Countdown Product Support	0	15	February 25, 2026
Issue with SendGrid Webhook Callback in Mautic 5: DSN Configuration for Event Processing / "Transport Not Found" Error – Does Mautic 5 Support This by Default or Is a Plugin Required? Mautic 5 Install/Upgrade Support community , development , email	3	158	February 24, 2026
New install of v7 with existing database Mautic 7 Install / Upgrade Support	1	32	February 24, 2026
Segment grows but sending is stuck on september Mautic 6 Install/Upgrade Support	1	15	February 20, 2026
Mautic 6.0.6 import process very slow Mautic 6 Install/Upgrade Support	1	15	February 20, 2026
Invalid login. Please verify credentials. / Microsoft Entra / Azure Product Support community , mautic-4	1	43	February 19, 2026
Azure AD Saml SSO not working Mautic 5 Install/Upgrade Support	1	164	February 19, 2026
New Install, Broken DB Mautic 7 Install / Upgrade Support	2	34	February 19, 2026
Unable to Search DNC contact Mautic 6 Install/Upgrade Support	0	9	February 18, 2026