Product Support

Mautic 4 Install/Upgrade Support This category is specifically for issues with installing or upgrading to Mautic 4. Mautic 5 Install/Upgrade Support This category is for getting help with Mautic 5 installations and upgrades. Mautic 3 - Install/Upgrade Support Need help installing or migrating to Mautic 3? Post your questions here. Please ensure that you use the post template. Mautic 6 Install/Upgrade Support This category is for getting help with Mautic 6 installations and upgrades. Docker support Please use this category if your questions are specifically related to using the official Mautic Docker image.

Topic	Replies	Views	Activity
About the Support forum Product Support	1	3481	January 25, 2021
Points are not updating or being awarded Mautic 5 Install/Upgrade Support	8	48	November 18, 2025
Trackable links for Apple Mail? Mautic 5 Install/Upgrade Support	1	14	November 17, 2025
IP Lookup to respect X-Forwarded-IP from AWS Load Balancer? Docker support discussion	2	28	November 17, 2025
A small guide to send mails using doctrine for queue in Mautic 5 Product Support	39	1670	November 17, 2025
[Install] Invalid PEM encoded certificate Mautic 5 Install/Upgrade Support	3	370	November 16, 2025
Mautic 6.0.2 to 6.0.3 Update Can’t DROP INDEX `mtc_company_match` Error Mautic 6 Install/Upgrade Support	8	125	November 16, 2025
Using v6.0.6 “Add field based on selected value” does not work Mautic 6 Install/Upgrade Support	0	9	November 15, 2025
Campaign Logic Not Working Mautic 5 Install/Upgrade Support	1	14	November 15, 2025
--exclude on mautic:campaigns:trigger Mautic 6 Install/Upgrade Support	1	14	November 14, 2025
Mautic does not sign DKIM Mautic 5 Install/Upgrade Support	2	64	November 14, 2025
Mautic isn't delivering emails Product Support	1	27	November 14, 2025
Update from 4.12 to 4.13 fails with ZIP archive could not be found Mautic 4 Install/Upgrade Support	2	151	November 14, 2025
Emails are not sending but test email goes fine Mautic 6 Install/Upgrade Support	3	28	November 14, 2025
Users avatar broken, not showing Mautic 6 Install/Upgrade Support	3	34	November 13, 2025
SendGrid Glitch (Clicks Everything) ? But then other clicks work perfect in Campaign Stats? Product Support	0	10	November 13, 2025
Duplicate Emails Being Sent to Leads (Same Email Sent 3–4 Times Instantly) Product Support campaigns , email , cron-jobs	6	34	November 12, 2025
Mautic Bounce Handling Issue with Mautic 6.0.6 and AWS SES + AWS SNS Product Support	2	49	November 11, 2025
Mautic shows "The Site is currently offline due to encountering an error" after upgrade from 4.4 to 5.1 Product Support	13	121	November 11, 2025
API for campaigns broken? Product Support mautic-4	7	492	November 11, 2025
Can't set translation parent when creating segment emails via API Product Support	3	23	November 10, 2025
How to filter out false clicks in campaign flow Product Support	13	1266	November 6, 2025
Sudden spike in opens/clicks right after campaign send (Bot activity?) Product Support community , discussion , development , email	7	92	November 5, 2025
GrapeJSBuilder Error 404 when opening Generator Mautic 5 Install/Upgrade Support	0	7	November 5, 2025
All image URLs are missing the protocol Product Support docker , mautic-5	5	48	November 4, 2025
How does the landing page show user's email? Product Support community	0	19	November 2, 2025
Mautic E-Mail Spool Queue: How to prevent it from filling the whole disk? Product Support	2	58	November 2, 2025
Ceating a new channel (whatsapp) Mautic 6 Install/Upgrade Support development	3	55	October 30, 2025
Mautic 6.0.6 version - Campaigns are not working Product Support development	0	19	October 29, 2025
I can't sent e-mails, I get error code about authentication Product Support	2	28	October 29, 2025