Product Support

Mautic 4 Install/Upgrade Support This category is specifically for issues with installing or upgrading to Mautic 4. Mautic 5 Install/Upgrade Support This category is for getting help with Mautic 5 installations and upgrades. Mautic 3 - Install/Upgrade Support Need help installing or migrating to Mautic 3? Post your questions here. Please ensure that you use the post template. Mautic 6 Install/Upgrade Support This category is for getting help with Mautic 6 installations and upgrades. Docker support Please use this category if your questions are specifically related to using the official Mautic Docker image.

Topic	Replies	Views	Activity
About the Support forum Product Support	1	3491	January 25, 2021
Recurring campaign email is being sent every hour instead of once a day Product Support	1	50	December 8, 2025
How do I correctly set up a weekly recurring campaign email in Mautic 5.2.7 that reliably sends every Friday at a specific time? Mautic 5 Install/Upgrade Support	1	7	December 8, 2025
Mautic 6.0.7 on Hostinger: Campaign Trigger & Core Segment Filters Failing After Clean Install Product Support	4	15	December 7, 2025
Mautic Favicon Mautic 4 Install/Upgrade Support community , development , email	2	326	December 6, 2025
Users avatar broken, not showing Mautic 6 Install/Upgrade Support	9	64	December 6, 2025
AWS SMTP Mautic 6 Install/Upgrade Support	8	33	December 5, 2025
Email Link Point Tracking Broken Mautic 5 Install/Upgrade Support	1	18	December 5, 2025
Problem with mautic:assets:generate after composer update from 4.4.11 Mautic 5 Install/Upgrade Support	1	603	December 5, 2025
500 Error on new Install Mautic 6 Install/Upgrade Support	1	9	December 5, 2025
Mautic 6.0.7 - change of tags / update contact not working after a "check if" on page hit Product Support campaigns	0	6	December 3, 2025
Segments don't load contacts Mautic 6 Install/Upgrade Support	4	12	December 2, 2025
Email Daily Report: Empty CSV File as attachment Product Support	0	4	December 2, 2025
Reset admin password via SSH? Product Support	20	9552	December 2, 2025
The problem is that I cannot log in with my only user (NEWUSER) despite trying several methods to reset the password Product Support	0	7	December 2, 2025
Mautic 6.0.6 — Campaign emails not sending + “The --batch-limit option does not exist” error Product Support	4	25	December 2, 2025
Bulk Contact Upload Product Support	5	20	December 2, 2025
A small guide to send mails using doctrine for queue in Mautic 5 Product Support	41	1738	December 1, 2025
How to config Email DSN and SMTP configs on Mautic 5.1 Mautic 5 Install/Upgrade Support	4	1120	November 29, 2025
PHP 8.4 Imap extension unbundled / missing lib on debian trixie Product Support	0	32	November 28, 2025
IP addresses created as Contacts -- how to disable it? Product Support	9	52	November 27, 2025
I moved my instance to a new domain, now both of my domains get trackings from the same website Product Support tracking	1	8	November 27, 2025
Duplicate Emails Being Sent to Leads (Same Email Sent 3–4 Times Instantly) Product Support campaigns , email , cron-jobs	11	56	November 27, 2025
IP Lookup to respect X-Forwarded-IP from AWS Load Balancer? Docker support discussion	5	46	November 24, 2025
ID Spam Logfile Product Support	1	21	November 23, 2025
Request for Mautic 7 Upgrade Procedure and Troubleshooting Guidance Product Support	0	38	November 22, 2025
Mautic 6 with Coolify not able to switch locale language for backend Mautic 6 Install/Upgrade Support	2	27	November 19, 2025
Mautic 6.0.2 to 6.0.3 Update Can’t DROP INDEX `mtc_company_match` Error Mautic 6 Install/Upgrade Support	9	161	November 18, 2025
Guide for custom themes in Mautic 6 \| previous themes stopped working after upgrade to version 6 Mautic 6 Install/Upgrade Support	0	25	November 18, 2025
Points are not updating or being awarded Mautic 5 Install/Upgrade Support	9	56	November 18, 2025