Product Support

Docker support Please use this category if your questions are specifically related to using the official Mautic Docker image. Mautic 4 Install/Upgrade Support This category is specifically for issues with installing or upgrading to Mautic 4. Mautic 3 - Install/Upgrade Support Need help installing or migrating to Mautic 3? Post your questions here. Please ensure that you use the post template. Mautic 6 Install/Upgrade Support This category is for getting help with Mautic 6 installations and upgrades. Mautic 5 Install/Upgrade Support This category is for getting help with Mautic 5 installations and upgrades.

Topic	Replies	Views	Activity
About the Support forum Product Support	1	3450	January 25, 2021
Amazon SES not appear Product Support	0	1	August 1, 2025
Doctrine Errors while updating 4.4.13 to 5.2.7 Composer Based Mautic 5 Install/Upgrade Support	0	2	July 31, 2025
OAuth errors when upgrading to Mautic 5 Mautic 5 Install/Upgrade Support	0	1	July 31, 2025
Why is Mautic so difficult to install? Mautic 3 - Install/Upgrade Support	53	3981	July 30, 2025
Anonymous Contacts Can't be Added to a Segment Using a Tag Filter Mautic 6 Install/Upgrade Support	0	3	July 30, 2025
Your default timezone is not supported by PHP. Check for typos in your PHP configuration Product Support	0	5	July 29, 2025
Does Mautic 6 Track Login Event? Mautic 6 Install/Upgrade Support	0	9	July 28, 2025
InvalidSignatureException when sending via SES API – Works in Postman, fails in Plugin (Mautic 5.2.6, etailors AmazonSesBundle) Mautic 5 Install/Upgrade Support	3	24	July 28, 2025
Segments - filter from date interval Product Support community	2	6	July 28, 2025
Invalid login. Please verify credentials. / Microsoft Entra / Azure Product Support community , mautic-4	0	6	July 28, 2025
TWIG enabling in M6.0.3 Product Support	3	13	July 25, 2025
National chars substituted with junk chars Product Support	10	15	July 23, 2025
Anonymous Contact Record Duplication Inflates the Real Contact Record Count Mautic 6 Install/Upgrade Support	1	12	July 23, 2025
Shopify to Mautic Mapping Question Product Support	0	9	July 22, 2025
Migration db error during 5.2.6 to 6.0.2 upgrade Mautic 6 Install/Upgrade Support	4	63	July 18, 2025
How to upgrade Mautic 5 to 5 or 6 inside a docker container? Docker support	7	107	July 18, 2025
Does anyone know how the first touch, multi-touch, last touch attribution reports work? Product Support	2	229	July 18, 2025
Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 7.4.0" Mautic 4 Install/Upgrade Support	3	3752	July 17, 2025
Failed to authenticate on SMTP server with username Product Support	9	3379	January 21, 2025
Cannot send emails to contacts or campaign Mautic 6 Install/Upgrade Support	0	21	July 17, 2025
Import companies and contacts together via CSV, and unique identifier for companies Mautic 6 Install/Upgrade Support	4	27	July 16, 2025
Forms are not getting pre-filled (new record is being created, existing record is not updated) Mautic 6 Install/Upgrade Support	0	16	July 15, 2025
Mautic 6.0.2 to 6.0.3 Update Can’t DROP INDEX `mtc_company_match` Error Mautic 6 Install/Upgrade Support	0	34	July 15, 2025
Google crawling tracking js Product Support	0	12	July 15, 2025
Problem with emails styles/formatting - Emails are losing all formatting when received Mautic 4 Install/Upgrade Support	15	3375	July 12, 2025
API not sending emails to existing contacts Mautic 6 Install/Upgrade Support	11	73	July 8, 2025
Anybody know about a working AMAZON SES plugin (delivery + callback for bounces) for Mautic 6.0? Mautic 6 Install/Upgrade Support	7	218	July 6, 2025
Final redirect url contain tracking token (?ct=) and this throw an error when url is long. Disable this ct? Product Support	0	12	July 5, 2025
Campaign email sent to DNC contact Mautic 6 Install/Upgrade Support	0	29	July 3, 2025