403 Forbidden Error and Fails to save any changes

Product Support
1

We have a recent installation on SSL Apache2.



When we try to save settings changes or any other changes the save fails to complete and the console throws a 403 error like



https://website.com/in/s/config/edit?mauticUserLastActive=1&mauticLastNotificationId=5 Failed to load resource: the server responded with a status of 403 (Forbidden)



Pertinent settings are in apache



<Directory /var/www/html/in>

Options Indexes FollowSymLinks MultiViews

AllowOverride All

Order allow,deny

allow from all




2

We have a recent installation on SSL Apache2.

When we try to save settings changes or any other changes the save fails to complete and the console throws a 403 error like

https://website.com/in/s/config/edit?mauticUserLastActive=1&mauticLastNotificationId=5 Failed to load resource: the server responded with a status of 403 (Forbidden)

Pertinent settings are in apache

<Directory /var/www/html/in>
Options Indexes FollowSymLinks MultiViews
AllowOverride All
Order allow,deny
allow from all

3

@MxyzptlkFishStix
WRONG!
And I’ve just explained here why:
https://www.mautic.org/community/index.php/4661-please-wait-and-nothing-happens-unable-to-save-settings

4

Hmmm… looks like this is not an uncommon issue
https://www.mautic.org/community/index.php/4661-please-wait-and-nothing-happens-unable-to-save-settings
and there are no replies.