A/B test stats not showing

Product Support
1

Hi,



I set up A/B testing for a segment email. Already sent emails and stats are already showing for “All”, but nothing shows in the “Variant” tab. Nothing in the “A/B Test Stats” pop-up window as well. When I click on the variant email name (on the “Variants” tab) , no stats are showing either. I can see though how many “reads” are for the parent and variant in the “Reports” section, “All emails”.



Any clue? Thanks for any help.



Best regards,



Vic

2

Hi,

I set up A/B testing for a segment email. Already sent emails and stats are already showing for “All”, but nothing shows in the “Variant” tab. Nothing in the “A/B Test Stats” pop-up window as well. When I click on the variant email name (on the “Variants” tab) , no stats are showing either. I can see though how many “reads” are for the parent and variant in the “Reports” section, “All emails”.

Any clue? Thanks for any help.

Best regards,

Vic

3

Hi, anyone has any thoughts on this?

Thanks.

4

i have the same issue. but with a new installation (database) it works
i think is a database migration issue from a previous version

my solution:
export leads
install a new database (mautic)
import the leads