I have created a campaign that sends an email to a segment. In the email I have include a link that goes to a landing page. After clicking the link and visiting the landing page (Thank You page), the campaign is supposed to add the contact to a segment.
The campaign looks like this: → Send Email → Visits ‘Thank You’ Page → Add to email to ‘xxx’ Segment
The email is being delivered successfully but when I click on the link from my inbox and am redirected to the Thank You page, my email is not added to the segment. Also, the email is not registering any ‘clicks’ and the campaign is not showing any ‘Decisions’ (Visit Page) or ‘Actions’ (Add to Segment) taken even though I have visited the landing page.
Any help is appreciated.