Adjust points in Campaign Builder?

Product Support
1

Do I need to add the Adjust Lead Points action if I’ve configured that elsewhere in Mautic (in Points => Manage Actions)?


2

Do I need to add the Adjust Lead Points action if I’ve configured that elsewhere in Mautic (in Points => Manage Actions)?

3

It depends on your needs. If you configure it in Points / Manage actions, it will work for all leads. If you configure it in a campaign, it will work only for leads who get to the point increment action in that campaign.

4

Thanks for the reply.

5

This answered helped us too. Thanks. We are using Mautic Cloud and were wondering when are the points triggered for all contacts (formerly leads). Is there a specific timeframe please?